Privacy Policy

This Privacy Policy describes how drinkshalo.store (β€œwe”, β€œour”, β€œthe Site”) collects, uses, and discloses your personal information when you visit or make a purchase.


Contact

If you have questions, need more information, or wish to make a complaint, you can contact us:

Collecting Personal Information

When you visit our Site, we collect information necessary to provide our services and improve your shopping experience:

  • Device Information: Browser version, IP address, time zone, cookie data, browsing behavior.
  • Order Information: Name, billing/shipping address, payment details, email, phone number.
  • Customer Support: Information you provide when contacting our team.

Use of Personal Information

We use your personal information to:

  • Process and fulfill your orders.
  • Communicate with you about your purchases.
  • Improve our store and customer experience.
  • Comply with legal obligations.

Sharing Personal Information

We share your information with trusted third parties to provide services, such as:

  • Shopify: Our e-commerce platform. Learn more here.
  • Payment Providers: To securely process payments.
  • Shipping Partners: To deliver your orders.

We may also disclose information to comply with laws or respond to lawful requests.

Behavioural Advertising

We may use your information to provide relevant offers and marketing. You can opt out of targeted advertising:

GDPR (Europe)

If you are located in the European Economic Area (EEA), you have the right to access, update, or delete your personal data. You may also request data portability or object to processing. To exercise these rights, contact us at hello@drinkshalo.store.

Data Retention

We retain your information as long as necessary to fulfill our services or until you request deletion.

Cookies

We use cookies to improve your browsing experience. These include functional cookies (to run the site), analytics cookies (to understand usage), and marketing cookies (for advertising). You can manage or disable cookies in your browser settings.

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect information from minors.

Changes

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a new β€œLast Updated” date.

Complaints

If you are unhappy with how we process your data, please contact us first. If you remain unsatisfied, you may lodge a complaint with Portugal’s Data Protection Authority (CNPD): www.cnpd.pt

Last updated: August 2025